Challenge:
Leads were expensive and low intent despite consistent ad spend. Conversions lagged due to friction in the offer and generic creative.
Approach:
Align offer, targeting and creative to local intent. Verify Pixel + Conversion API, dedupe events, and set up structured tests (hooks × visuals × CTAs) to isolate drivers of CPA.
- Audience Architecture: 3–5 mile radius per store with layered interests (home décor, DIY, renovations) and 1%–3% Lookalikes from high-quality events.
- Creative System: UGC-style vertical video; hook in first 1.5s; quick proof; soft CTA. Static variations with authentic home scenes.
- Offer Design: Free in-home measurement plus 48-hour install quote to remove friction and raise intent.
- Budget Flow: Start in ABO for control; promote winners to CBO once stable; scale budgets smoothly to avoid relearning.
- Optimization Cadence: Weekly trims on high-CPA sets; duplicate winners; refresh creatives before fatigue; update hooks from comments and search terms.
- Retargeting: 7-day site visitors and 25% video viewers with testimonials and deadline CTA.
- Tracking & Quality: Event quality prioritized (tracked installs, engaged viewers). Landing page tightened: relevant headline, social proof near fold, single conversion action.
Measured Outcomes (6 weeks): 47% lower CPA, 3.2× ROAS on tracked installs, 62% increase in bookings, consistent lead quality and faster close times.
Key Takeaway: When creative feels local and real, intent rises. Keep testing, measure everything, and scale winners carefully for compounding results.